#Call freedom mortgage software
#Call freedom mortgage download

They fired me for taking the required days my doctor gave me when I had COVID. Their turnover rate is high for a reason. The managers only communicate when it’s issues but no where to be found when you request guidance. No one is ever there when you need them, you can have a caller on hold for 30 minutes just to get something simple done but they only allow managers to send documents. People that work in escalations are mean and don’t like to help, they actually get an attitude if you call them then report you to your manager for reaching out for help with unruly customers. Otherwise you'll most likely be chewed up and spat out just as fast as they hire you. Company has a high turnover rate and gives you little to no room to make mistakes, would only recommend if you have substantial customer service/mortgage loan experience. I was spoken to very disrespectfully on multiple occasions by upper management, they don't seem to respect other employees whatsoever. Same thing happened to a number of other co-workers in my group. While I was just trying to find my footing, one day I was called into a zoom meeting by management and was laid off with little explanation. They don't equip you properly enough to deal with unruly customers and give you little time to learn to navigate the systems. However, long story short while my co-workers were friendly and pleasant, the job itself was demoralizing. The pandemic was still prevalent so the mortgage industry was booming and I seen it as a good opportunity to put my foot in the door somewhere being fresh out of college. We'd love to investigate what's going on and further assist.I was hired for a remote position around this time last year. We're sorry to hear that you are having issues – would you please be willing to write to us at and provide more detail into actually what you were experiencing? Please include your user id as well. Thanks for taking the time to give us feedback on the Mobile App.

#Call freedom mortgage software

Either your software development team is garbage or this is predatory behavior. You know what you’re doing to people, setting them up for failure and to be late making payments. I posted two payments back to back at the beginning of November so I could set up recurring payments (which I did) and now my payment was not processed in December so I had to post another one time payment and am not able to set up recurring payments until this has processed. This made me late setting up my initial payment when I have had available funds the entire time. I was only able to sign up using safari on mobile instead of chrome. It took forever to be able to get my online account set up after it was transferred.

This is the worst loan servicing tool I have ever dealt with. Predatory practices disguised as application functionality IPhone, iPad, Touch ID and Face ID are registered trademarks of Apple Inc.įreedom Mortgage and related trademarks are trademarks of Freedom Mortgage Corporation.ĩ51 Yamato Road, Boca Raton, FL 33431 United States | Lender NMLS ID: 2767 (Equal Housing Opportunity. We’d love to hear your feedback! Email us at features may not be available in iPad. We are available to assist you Monday through Friday 8 a.m. If you have trouble logging on, please contact our Customer Care representatives at 85. Our Mobile app supports the following versions on IOS devices: Payments will be credited as of the date received although payments made on a Saturday, Sunday, holiday, or after business hours may not post to your account until the next business day. For subsequent payments, you can simply select that account for payment. On your first visit, you can set up your banking information. Then, select One Time Payment from Account Details.

#Call freedom mortgage download

Simply download the app and login to your account or create a new account if you haven’t already set up your online access. We service mortgages for more than 1.4 million customers and have been family owned and operated since 1990.įreedom Mortgage offers you the option to make a one-time payment or set up recurring payments through our mobile app. Ěccess protected by multifactor authenticationįreedom Mortgage is committed to fostering homeownership across the United States.Login with secure fingerprint or facial recognition.Rest easy with built-in security features Never miss another opportunity to lower your rate.Get notified when a new statement is available.Go paperless, view, and download important documents.Utilize the in-app help center for questions and tips.Pay your bill and manage recurring payments.View your mortgage balance and current loan details.Get connected and securely pay your mortgage on the go with the Freedom Mortgage mobile app.